Careers

Lyman & Sheets is growing!  As our business grows, we need to add outstanding, energetic, employees to our team.  We offer a comprehensive benefit package including excellent health and dental coverage, 401K plan, profit sharing, life and disability insurance, paid vacation and holiday time, paid continuing education, business-casual dress code and a professional, team oriented work environment.

We have provided a brief description of each position, please select department below:

Please contact the Service Operations Manager at Lyman & Sheets for position availability and complete job descriptions.  Interested candidates should mail, fax or e-mail their resume and a cover letter to:

Lyman & Sheets Insurance
2213 East Grand River
PO Box 15127
Lansing, MI  48901

Phone: 517-482-2211
Fax: 517-371-4881

Email:  info@lymansheets.com

Accounting Team: 

Controller

The agency controller is responsible for working with the management team to develop financial goals, manage the agency?s cash flow and maximize investment income.  In addition, the controller monitors the agency?s operating budget, income and expense goals, solvency, liquidity and productivity ratios and enforces the agency?s credit and collections policy.  Qualifications include a degree in accounting, excellent communication skills, and the ability to work as part of a team.

Accounting Assistant

The accounting assistant assists the controller with the accounting and collection functions of the agency.  Responsibilities include posting receipts, sending invoices and past due statements, reconciling direct bill commissions, auditing accounts payable and producer statements, printing checks and processing state licensing paperwork.  The person in this position processes renewals, endorsements, cancellations, reinstatements, premium adjustments and audits.  In addition, this person is responsible for invoicing new business, printing memo bills and requesting motor vehicle records.  Qualifications include attention to detail, date entry skills, problem solving skills, communication skills and the ability to work as part of a team.

Service Team

Service Operations Manager

The service operations manager is responsible for all human resource functions within the agency including recruiting, hiring, performance reviews, and resolving employee performance and personnel issues.   Additional responsibilities include operational functions, training program and participation in the business planning and budgeting process.  Qualifications include leadership, communication, decision-making skills and the ability to work as part of a team.

Marketing Manager

The marketing manager is responsible for marketing new business and large renewals and serves as the key liaison between insurance company underwriting staff and agency sales team.  Responsibilities include analyzing producer submissions for quality and completion and making recommendations to producer regarding coverage, companies, pricing and cross-selling opportunities.  In addition, the marketing manager develops comparisons and proposals, submits applications to carriers and negotiates pricing.  Qualifications include expertise in commercial insurance coverage, underwriting and rating, strong communication and follow-up skills and the ability tow work as part of a team.

Commercial Lines Account Manager

A commercial lines account manager is responsible for performing all account transactions including proposals, endorsements, certificates, applications, binders, renewals, follow-up and correspondence on assigned commercial accounts.  Also, respond to client inquiries, company requests and producer needs in a timely manner.  Qualifications include problem solving skills, communication skills, organizational and multi-tasking skills and the ability to work as part of a team.  Experience in commercial insurance and customer service preferred.

Personal Lines Customer Service Agent

A personal lines agent processes all account transactions including applications, quotations,

ID cards, endorsements, claims and renewals,  In addition, agent is responsible for consulting clients on their insurance needs account rounding and timely follow-up to client inquiries and company requests.  Qualifications include strong communication, follow-up, problem solving and organizational skills.  Experience in personal insurance and customer service preferred.

Receptionist

Receptionist serves as the initial contact for all clients as they visit or call the office.  Responsibilities include answering and directing all incoming calls, greeting and assisting clients, processing of all incoming faxes and mail, sort and apply postage to outgoing mail. and arranging for maintenance of office equipment.  Qualifications include general computer and office equipment skills, strong communication skills and the ability to work as part of a team.

File Clerk / Office Assistant

Clerical responsibilities include filing, updating manuals, making copies, putting together proposal binders and making cover sheets for them, data entry, scanning documents and additional special projects as needed.  Qualifications include word processing skills, organizational skills, ability to follow directions and to work as part of a team.

Sales Team

Producer

A producer is primarily responsible for selling commercial insurance packages.  A producer is expected to maintain a prospect list for agency?s targeted business, contact prospects, make sales presentations and follow-up to ensure client satisfaction.  In addition, a producer completes and submits application information to the service team and assists in collecting renewal information.  Qualifications include insurance product knowledge, communication skills, sales experience and the ability to work as part of a team.